About Spence Mortgages
Spence Mortgages provides professional mortgage and protection advice to clients across the UK. We are committed to delivering clear, straightforward guidance and supporting our clients throughout every stage of their property and protection journey.
Whether you are purchasing your first home, moving house, remortgaging, investing in property, or reviewing your protection needs, we aim to provide tailored advice based on your individual circumstances and objectives.
Our Regulatory Status
Spence Mortgages is an Appointed Representative of Stonebridge Mortgage Solutions Ltd.
Stonebridge Mortgage Solutions Ltd is authorised and regulated by the Financial Conduct Authority (FCA).
Stonebridge Mortgage Solutions Ltd FCA Register Number: 454811
Spence Mortgages FCA Register Number: 1036687
You can verify FCA registration details by visiting the Financial Services Register:
Our Services
We provide advice and recommendations on a range of mortgage and protection products, including:
- First-Time Buyer Mortgages
- Home Mover Mortgages
- Remortgages
- Buy-to-Let Mortgages
- Life Insurance
- Critical Illness Cover
- Income Protection
- Family Protection Planning
The precise scope of our services will be explained and confirmed before any advice is provided.
Mortgage Warning
Your home may be repossessed if you do not keep up repayments on your mortgage.
How We Are Paid
We may receive commission from lenders and insurance providers when business is completed through our recommendations.
We also charge a fee for mortgage advice and arranging your mortgage.
There may be a fee for arranging a mortgage and the precise amount will depend on your circumstances. This will typically be £495.
Protection Products
Protection policies are designed to help protect you, your family, your income, and your home against unforeseen circumstances.
We will explain the features, benefits, costs, and limitations of any recommended protection products before any application is submitted.
Complaints Procedure
We are committed to providing a high standard of service. However, if you are dissatisfied with any aspect of our service, please contact us so that we can investigate your concerns and work towards a resolution.
Contact Details
We hope that you will never have cause to complain but, if you do and you wish to register a complaint, please contact our network:
In writing:
Stonebridge Mortgage Solutions Ltd
Regency House
Miles Gray Road
Basildon
Essex
SS14 3FR
By telephone: 0345 646 5535
By email: complaints@stonebridgegroup.co.uk
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.
Data Protection
Spence Mortgages is committed to protecting your personal information and handling your data responsibly and securely.
For further information, please refer to our Privacy Policy and Cookie Policy.
Contact Us
If you would like to discuss your mortgage or protection requirements, please get in touch.
Spence Mortgages
Guiding You Home